CoopB Privacy Policy

“CoopEco System,” “we,” or “us” refers to the Coop-related corporate entities listed in Section 13. This Privacy Policy applies uniformly across all Coop sites, mobile apps, APIs, and connected services.

This Policy explains how we collect, use, disclose, and protect your personal data when you visit or use any Coop service (collectively, the “Services”). It forms part of each platform’s Terms & Conditions.

Category	Examples	Source
Account data	Name, email, password hash, country, preferred language	You
KYC data	Government ID, selfie, proof of address, sanctions/PEP results	You / KYC provider
Transaction data	Wallet addresses, bundle purchases, product orders, blockchain ledger entries	Blockchain / payment processor
Usage data	IP address, device ID, cookies, clickstream, crash logs	Your device / analytics tools
Marketing preferences	Newsletter opt‑in, webinar sign‑ups, referral links	You

*We do not knowingly collect data from children under 16.*

Purpose	Legal basis (GDPR)
Create and manage your account; provide Services	Contract performance
Process payments, Contributions, commissions	Contract performance
Conduct KYC / AML / fraud checks	Legal obligation & legitimate interest
Provide optional products (CoopLife Academy, CoopBits, CoopNFT)	Contract performance
Send service emails (renewal reminders, policy updates)	Legitimate interest
Send marketing emails or push notifications	Consent (opt‑out anytime)
Analytics, security, and debugging	Legitimate interest
Handle disputes, chargebacks, regulatory requests	Legal obligation & legitimate interest

We share personal data only as necessary with: (i) payment processors and KYC providers; (ii) vetted service vendors such as cloud hosts, email delivery, and analytics (aggregated or hashed where possible); (iii) other members via the on‑chain ledger (wallet addresses and Contribution amounts are public by design); (iv) regulators or law‑enforcement agencies when legally compelled; (v) parties to a corporate merger, acquisition, or re‑organisation (you will be notified). We never sell your personal data.

Data may be stored or processed in Canada, the United States, or the European Union. When personal data is transferred outside your jurisdiction or the EEA, we rely on Standard Contractual Clauses or equivalent safeguards.

Data type	Typical retention
Account & KYC records	7 years after account closure (regulatory requirement)
Transaction & ledger data	Indefinite (immutable blockchain)
Marketing preferences	Until you unsubscribe or 2 years of inactivity
Cookies	1 day – 2 years (see Section 9)

We protect data with TLS encryption in transit, AES‑256 encryption at rest, role‑based access controls, and regular penetration testing. No system is 100 % secure; use strong passwords and enable two‑factor authentication where offered.

We use first‑party cookies for session management and authentication, and third‑party cookies (e.g., Google Analytics) for aggregated usage statistics. You can control cookies via your browser settings; rejecting cookies may limit functionality.

Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, object, and port your personal data, opt out of marketing, and lodge a complaint with a supervisory authority. To exercise any right, email legal@cooplegals.com with “Privacy Request” in the subject line.

Our Services may link to external websites or services. We are not responsible for their privacy practices or content. Review their policies before providing personal data.

We may update this Policy. Material changes will be announced via in‑dashboard banner and email at least 72 hours before taking effect. The “Last updated” date at the top indicates the current version.

The single data controller for all CoopEco services is:

CoopEco System Ltd. (operating at https://cooplegals.com)
Registered address: Prospect Chambers, Summerland House, Prospect Road, Prospect, St James, BB24008, Barbados
Email: legal@cooplegals.com

This entity is responsible for CoopCrowd, CoopINCOME, CoopB, CoopLife Academy, CoopBits, CoopNFT, and any future Coop-branded platforms.

For any privacy question, email legal@cooplegals.com or write to the address listed above.

These Terms—and any dispute or claim arising from them or the Services—are governed by, and construed in accordance with, the laws of Barbados.

You and the Coop irrevocably submit to the exclusive jurisdiction of the courts of Barbados for the settlement of any dispute or claim.